Role: National Authority Consultant
Areas of Expertise: Data analysis, change and implementation, continuous quality improvement (CQI)
Years of Child Welfare Experience: 19
As a consultant and subject matter expert for the Center, Melissa Correia works on the development of products, tools, and services that promote capacity building for data analysis and CQI in child welfare services. She has over 19 years of experience working with federal data sets and local administrative data, including data from the Child and Family Services Review (CFSR). She has effective partnerships with child welfare researchers, program leadership, and technical assistance providers in a variety of settings.
An accomplished trainer, analyst, and data storyteller, Ms. Correia is dedicated to increasing and improving the use of administrative data in the development of social service policy and practice. Her work helps bridge the gap between information technology professionals and program staff.
Before joining the Center, Ms. Correia served as an advisor with Casey Family Programs on the Systems Improvement team. Earlier in her career, she was a data analyst and was later the Administrator of the Bureau of Quality Improvement for the New Hampshire Division for Children, Youth, and Families.
Ms. Correia has worked effectively from the national to the local level with policymakers, legal and judicial staff, government administrators, service providers, and community stakeholders to prioritize outcomes, develop performance measures, implement improvement strategies, and monitor results. Her primary focus is making data and research accessible to a wider audience through effective visualization.
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The Center's National Authority Teams are child welfare experts with a deep understanding of the issues and challenges facing the child welfare field that comes from years of experience at the local, state, and federal levels.
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