Examines why teams should understand the factors influencing readiness, use a structured approach to develop and conduct readiness assessments, and analyze results. This video helps teams understand what needs to be in place before assessing readiness and sets up teams for success as part of a change and implementation process at a child welfare agency.

Explores the first task of team building: identifying the team’s purpose by developing mission goals and objectives. This module helps the team write a mission statement as part of a change and implementation process at a child welfare agency.

Presents the second task, identifying a long-term outcome, and provides examples of how to apply strategies. Identifying a long-term outcome that is specific, achievable, and understandable helps teams establish a goal that is focused, feasible, and clear.

Explores how the factors of motivation, general capacity, and intervention-specific capacity influence agency readiness for change. This video provides examples of and considerations for conducting readiness assessments.

Examines the second task of team building: identifying team members to ensure diverse representation across all levels and positions within the organization. This module also provides information on how to define the team structure to clarify roles and responsibilities and encourage collaboration among team members.

Examines the third task, developing the pathway or pathways of change to reach the long-term outcome, and provides examples of how to apply strategies. Casual links connect the root cause(s) of the problem to the long-term outcome, and “tell the story of how success will be recognized” at each level in the pathway.

Listen to a judge and a child welfare agency leader discuss the challenges, achievements, and strategies of the Tompkins County Family Treatment Court. This longstanding collaboration between the child welfare, substance use treatment, and judicial systems has been steadily growing its Family Treatment Court Team and improving outcomes for families since 2001.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Listen to child welfare agency leaders in the District of Columbia talk about how they work with partners to use their different data lenses to understand the needs of families and to structure a set of services to best meet the full spectrum of needs. In Kentucky, child welfare agency leaders describe the process of finding the story behind the numbers to transform their system.

In this introduction to the podcast series How We Partner With the Community to Improve Service Options, agency leaders talk about the changing culture of their organizations. Leaders from Kentucky discuss their Child Welfare Transformation initiative, three transformational goals, and culture of safety.

Explore the efforts agencies, community collaborative organizations, and others are making to bring families, youth, and communities to the table as they strive to improve the child welfare system in this podcast. 

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Explore a family-focused program that embodies many of the changes that Kentucky wants to see throughout its child welfare system in this podcast. The START, program demonstrates a shift in organizational culture to focus on family and serves as an example of a truly collaborative team that uses early intervention and a shared decision-making model to work with families.

In this episode leaders from the District of Columbia child welfare agency and a community collaborative organization discuss their longstanding partnership. The commissioner for Kentucky's child welfare agency describes the agency’s strategic communication plan and considers the role of the agency as part of the larger child welfare system.

Read about the value of collaboration as the key to prevention, safety, and long-term stability for children and families.