This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Better understand your state’s performance on statewide data indicators related to the safety and permanency of children served by the child welfare system. 

Discover the key components of the Continuous Quality Improvement (CQI) Training Academy.

In this introduction to the podcast series How We Partner With the Community to Improve Service Options, agency leaders talk about the changing culture of their organizations. Leaders from Kentucky discuss their Child Welfare Transformation initiative, three transformational goals, and culture of safety.

Explore the Center’s Focused Continuous Quality Improvement (CQI) Services training curriculum and learn more about how it can be used to support a team’s CQI goals.

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.

Examine the Promoting Safe and Stable Families Program's purpose, objectives, history, funding, and requirements. 

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

In this episode leaders from the District of Columbia child welfare agency and a community collaborative organization discuss their longstanding partnership. The commissioner for Kentucky's child welfare agency describes the agency’s strategic communication plan and considers the role of the agency as part of the larger child welfare system.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Read about the value of collaboration as the key to prevention, safety, and long-term stability for children and families.

Learn how continuous quality improvement (CQI) processes can improve implementation fidelity and enhance program outcomes at a child welfare agency.

Engage staff and partners with activities in this guide to start a dialogue and create a vision for a more prevention-focused child welfare system.