Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Read about the services available under two federal programs and how to use them to improve outcomes for pregnant or parenting youth in out-of-home care.

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

In this episode leaders from the District of Columbia child welfare agency and a community collaborative organization discuss their longstanding partnership. The commissioner for Kentucky's child welfare agency describes the agency’s strategic communication plan and considers the role of the agency as part of the larger child welfare system.

In this introduction to the podcast series How We Partner With the Community to Improve Service Options, agency leaders talk about the changing culture of their organizations. Leaders from Kentucky discuss their Child Welfare Transformation initiative, three transformational goals, and culture of safety.

Find the eligibility requirements of the Children’s Justice Act Grant and the roles and responsibilities of Grantees.

Learn about State Liaison Officers, who they are, their roles, responsibilities, and the Center for States resources available to them.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Desiree is an alumna of the foster care system. She lived with the same foster care family for 14 years. She entered foster care with three of her siblings, and wants to use her experiences growing up in foster care to make a difference for those still in the system.

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.