This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Reflect on past results to inform plans for future improvements.

Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Better understand your state’s performance on statewide data indicators related to the safety and permanency of children served by the child welfare system. 

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Discover the key components of the Continuous Quality Improvement (CQI) Training Academy.

Explore the Center’s Focused Continuous Quality Improvement (CQI) Services training curriculum and learn more about how it can be used to support a team’s CQI goals.

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.

Explore promising practices in pregnancy, parenting, and prevention services and view practice examples, including evidence-based programs, in-home services, and specialized units.

Review the protective capacities and protective factors frameworks used to assess, intervene, and serve families.

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

Read about the value of collaboration as the key to prevention, safety, and long-term stability for children and families.