Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

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Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 8 of 8 resources
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This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

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Get guidance, tips, and strategies for assessing agency culture and climate. 

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This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

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See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

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Learn about quality contacts, why they are important, and how an agency can successfully implement them.

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This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

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Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

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This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.