Becoming a Family-Focused System: Assessing Culture and Climate

Provides guidance, tips, and strategies for assessing agency culture and climate. The brief includes a step-by-step process for completing an assessment of culture and climate, including forming a team, developing an assessment approach, conducting the assessment, analyzing the information collected, and preparing to take action. Program managers can use this brief to better understand agency culture and climate and the impact these have on the work of child welfare agencies. The examples in the brief are focused on family engagement and service array, but the tips and strategies are broadly applicable to assessing all aspects of agency culture and climate. This is a foundational brief with companion tip sheets on building a culture of service collaboration and family engagement.