This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Learn about the importance of successful collaboration and engagement for implementing prevention-focused systems.

Better understand your state’s performance on statewide data indicators related to the safety and permanency of children served by the child welfare system. 

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Learn to use the CFSR Round 4 SPSS syntax to calculate observed performance for a state on all or selected statewide data indicators.

Review the steps for running the CFSR Round 4 SPSS syntax to calculate observed performance on statewide data indicators. 

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.