This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Use this assessment tool to identify strengths and areas for growth to enhance your team’s psychological safety.
 

Get guidance, tips, and strategies for assessing agency culture and climate. 

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Learn about the importance of successful collaboration and engagement for implementing prevention-focused systems.

Reflect on past results to inform plans for future improvements.

Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Use this tool to help your child welfare agency develop a communication plan to support your change and implementation efforts. 

Better understand your state’s performance on statewide data indicators related to the safety and permanency of children served by the child welfare system. 

Listen to a judge and a child welfare agency leader discuss the challenges, achievements, and strategies of the Tompkins County Family Treatment Court. This longstanding collaboration between the child welfare, substance use treatment, and judicial systems has been steadily growing its Family Treatment Court Team and improving outcomes for families since 2001.

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.