This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Explore the supportive relationship between a youth and her attorney.

Reveals how advocating for youth makes a difference in system change and in the advocates’ own lives. The Director of Policy and Advocacy at NMCAN and a youth advocate talk about their shared experience in testifying as expert witnesses for state legislative committees and how it created a strong bond between them.

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Highlights the advocacy work of state and regional youth leadership councils. Two paid regional and state youth specialists and the Texas Director for Transitional Living Services describe how including youth voice by providing them a “seat at the table” at the state capital enhances the child welfare system. All three discuss the rewards and personal impact of their work.

Tells the story of the relationship, initially forged over a shared meal, between a youth and her CASA worker. The CASA worker’s advocacy for concrete supports to meet the youth’s needs helped grow the trust in their relationship.

Meet the series cohosts as they talk about sharing lived expertise and power with child welfare agency leaders and staff.

Hear about the experiences of sharing power between a child welfare agency leader in Nevada and a young adult with lived expertise.

Hear how sharing power begins with building trusting relationships.

Hear a father and an agency administrator talk about what needs to be in place to make family engagement easier.

Get practical information about supporting coordinated strategic and long-term planning.