Get tips, guidance, and information about the CQI system assessment and implementation process, and learn how the Center helps agencies build capacity.

Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.

Shares Stephen’s story about being a community-based provider and policymaker in Florida, the need for laws that empower caregiver decision-making, creating Florida’s reasonable and prudent parent standard (RPPS), and the effect RPPS and normalcy laws can have on foster care.

This handout is part of the series, “Perspectives on Normalcy: Videos and Discussion Questions.” It is designed to facilitate discussion about the issues raised in the video, “Community-Based Provider: Empowering Caregiver Decision-Making.” 

Explore the Center’s Focused Continuous Quality Improvement (CQI) Services training curriculum and learn more about how it can be used to support a team’s CQI goals.

​​Examine how implementation science principles can be applied to decisions about staging and scaling up new programs and practices at a child welfare agency.​ 

Explore how child welfare professionals and organizations can build capacity for implementing the reasonable and prudent parent standard (RPPS) for children and youth in foster care. 

See how coordination can improve identification, reporting, and services for youth who are victims or at risk of becoming victims of sex trafficking.