Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Learn to select, design, or adapt an intervention to address an identified problem.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Get tips, guidance, and information about the CQI system assessment and implementation process, and learn how the Center helps agencies build capacity.

Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Desiree is an alumna of the foster care system. She lived with the same foster care family for 14 years. She entered foster care with three of her siblings, and wants to use her experiences growing up in foster care to make a difference for those still in the system.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.

Explore this tip sheet to learn about child welfare agency and court responsibilities related to APPLA provisions and strategies to achieve permanency.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Brandon is a 21-year-old alumnus of the foster care system. He was in the foster care system for about 10 years and serves as a foster care advocate, working in State government for the last 3 years. He feels that normal activities for all youth in foster care should include getting a driver’s license, going on out-of-State and overnight trips, and participating in sports.