This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

Read about the value of collaboration as the key to prevention, safety, and long-term stability for children and families.

Watch this short, animated video to examine how changing the language and messaging we use can support a shift to a more prevention-focused child welfare system.

Learn about the Indiana Department of Child Services’ upstream prevention approach to training and development, expanding the service array, and collaborating with system partners and providers in this recorded webinar.