This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Learn the definition and find information about normalcy and the reasonable and prudent parent standard in the PL 113-183.

See statistics on increased risks for LGBTQ youth and learn how child welfare systems can use healthy approaches when working with LGBTQ children and youth.

Learn how to support LGBTQIA2S+ children and young people at a child welfare agency.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Explore the various aspects of the importance of normalcy for children and youth in care.

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

Learn how child welfare agencies can transfer select operations online and out of a central worksite.

Hear about the challenges and experiences of an adoptive family and how they created belonging, healthy development, and normal experiences.

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.

Examine the Promoting Safe and Stable Families Program's purpose, objectives, history, funding, and requirements. 

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Discover ways to effectively integrate people with lived expertise into the child welfare workforce. 

Explore additional resources to help effectively integrate lived experts into the child welfare workforce. 

Explore additional resources for effectively integrating lived experts into the child welfare workforce.