Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

Explore our resources below and filter them as you need.

Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 14 of 14 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

PDF

Provides concise information on the organization of the Coping With Disasters and Strengthening Systems series resources and offers suggestions for using the resources alone or together to help agencies develop, refine, and implement effective disaster plans.

PDF

This useful matrix and tool can help agency disaster planning teams respond to common disaster impacts and plan for them going forward.

Podcast

Use this series and infographic to explore working collaboratively to build a comprehensive system that meets the needs of families in their communities.

PDF

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

PDF

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

PDF

Learn how child welfare agencies can transfer select operations online and out of a central worksite.

PDF

Helps child welfare agencies respond to the need to alter practice and communication routines when “normal” child welfare services have been disrupted and better prepare agencies for future disruptions

Video

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

Podcast

Use part 2 of the series and infographic to learn about collaborating to build a fully supportive system that meets the needs of families in their communities.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

PDF

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.