Get practical information about supporting coordinated strategic and long-term planning.

This workbook and this video series are part of a collection of resources designed to help child welfare agency leaders, managers, and teams select, adapt, or design an intervention to address an identified problem. Use this workbook to further your understanding of concepts and prepare to move learning into action with your team.

Gather your staff to watch the “Deciding What to Implement to Achieve Successful Change” webinar to learn about how a structured approach to selecting an effective intervention can help your agency evaluate solutions to identified problems or needs and achieve goals for change. Then, use this guide to facilitate discussions and lead your team to move learning into action.

Provides an overview of essential functions for conducting usability testing where needed, determining the need for piloting a new program or intervention, and planning to stage and scale up implementation of a new program or intervention.

Learn about applications that can make information gathering more efficient, increase useful data, and help you better understand those you serve. 

Discusses new software and technologies used in child welfare.

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Describes strategies to change staff attitudes, engage families in developing their case plans, and keep children in foster care connected with their families and community. Rosa, the parent partner, shares how she joined the team, what she does in her role, and how the workgroup is helping the agency improve the support and services provided to families.

Use this resource to prompt discussion and adopt a change management approach  during the development of child welfare information systems.

See how staff can boost their knowledge and skills for engaging families, community providers, and others.

Shows strategies for child welfare staff to work with the court system to support family involvement. Joe, the Court Improvement Program lead, talks about his experience in the workgroup and the corresponding changes made in the court system to improve the support and services provided to families.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explores the task of developing plans to stage and scale up an intervention for implementation on a larger scale in a sustainable way.

Describes practices that embed and sustain changes in organizational culture. Caseworkers Tyler, Angela, and Laurence and program manager Francie talk about all the changes in the past year that have shifted the culture to better support families.