Listening to Staff and Families: Episode 2

Describes strategies to change staff attitudes, engage families in developing their case plans, and keep children in foster care connected with their families and community. Rosa, the parent partner, shares how she joined the team, what she does in her role, and how the workgroup is helping the agency improve the support and services provided to families.

Publication year: 2019
Capacity Building Center for States

Standard Video

ADA Compliant Video


This series of five animated videos tells the story of one agency's journey as it moves from a compliance-oriented, defensive culture toward a more constructive organizational culture that emphasizes performance, support, and innovation.


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