Describes strategies to change staff attitudes, engage families in developing their case plans, and keep children in foster care connected with their families and community. Rosa, the parent partner, shares how she joined the team, what she does in her role, and how the workgroup is helping the agency improve the support and services provided to families.

Describes practices that embed and sustain changes in organizational culture. Caseworkers Tyler, Angela, and Laurence and program manager Francie talk about all the changes in the past year that have shifted the culture to better support families.

Shows strategies for child welfare staff to work with the court system to support family involvement. Joe, the Court Improvement Program lead, talks about his experience in the workgroup and the corresponding changes made in the court system to improve the support and services provided to families.

Presents strategies to promote engagement and support of families and kin, and describes the importance of continuous feedback. Steven, the kinship navigator, shares how he joined the team, what he does in his role, and what the workgroup is doing to help the agency improve the support and services provided to families.

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Desiree is an alumna of the foster care system. She lived with the same foster care family for 14 years. She entered foster care with three of her siblings, and wants to use her experiences growing up in foster care to make a difference for those still in the system.

Hear Raven's foster care story, the challenges of being separated from her brother, and the value of support.

Hear from a family about the challenges of dealing with an autism diagnosis and other issues while navigating the child welfare system.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn how Daryle reconnected with this Tribe after being separated from his cultural background in foster care.