Explores the first task of how to gather information on the problem statement, root cause(s), and target population and provides examples of how to apply strategies.

Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Find the eligibility requirements of the Children’s Justice Act Grant and the roles and responsibilities of Grantees.

Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Learn about State Liaison Officers, who they are, their roles, responsibilities, and the Center for States resources available to them.

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Learn to select, design, or adapt an intervention to address an identified problem.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Get tips, guidance, and information about the CQI system assessment and implementation process, and learn how the Center helps agencies build capacity.

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Explore the Center’s Focused Continuous Quality Improvement (CQI) Services training curriculum and learn more about how it can be used to support a team’s CQI goals.