This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Learn the definition and find information about normalcy and the reasonable and prudent parent standard in the PL 113-183.

Frankie is 14 years old and lives with his sister, brothers, and moms. He and his sister were adopted when they were 2 years old and 4 years old, respectively. He loves spending time with his aunts, uncles, and cousins and loves being part of a big family.

Learn about negotiating boundaries, communication, support, and normalcy from a young person formally in foster care and her adoptive parents.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

Presents factors that may impact plans to conduct an assessment, how teams can clearly communicate the need for the readiness assessment, and what teams need to consider before conducting an assessment.

Presents the third task of team building: developing the team’s charter to set a foundation for teamwork by clarifying how the team will operate, divide responsibilities, and share in decision-making.

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Explores how the factors of motivation, general capacity, and intervention-specific capacity influence agency readiness for change. This video provides examples of and considerations for conducting readiness assessments.

Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Introduces the fourth task of team building: developing a team communication plan and external communication strategy. This module helps teams clarify protocols for the flow and methods of communication and to define roles and responsibilities in the communication structure.

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.