Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Bruce and Brenda have been married for 33 years and have four daughters. From 2006 to 2009, they provided a kinship placement for their four grandchildren. In 2010, the couple adopted Bruce (now 18 years old), Tre’Nae (now 15 years old), Mason (now 13 years old), and Kiaunna (now 10 years old).

Use this resource to prompt discussion and adopt a change management approach  during the development of child welfare information systems.

This handout is part of the series, “Perspectives on Normalcy: Videos and Discussion Questions.” It is designed to facilitate discussion about the issues raised in the video, “Kinship Adoption: You Get a Call, ‘Do You Want These Kids?’”

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.

Illustrates the four thematic pillars necessary for organizational capacity supporting engagement with young people currently and formerly in foster care. Each of the four segments succinctly defines an element of organizational capacity building for youth engagement.