Learn how child welfare agencies can transfer select operations online and out of a central worksite.

Get practical information about supporting coordinated strategic and long-term planning.

See how staff can boost their knowledge and skills for engaging families, community providers, and others.

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

Read about the services available under two federal programs and how to use them to improve outcomes for pregnant or parenting youth in out-of-home care.

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Desiree is an alumna of the foster care system. She lived with the same foster care family for 14 years. She entered foster care with three of her siblings, and wants to use her experiences growing up in foster care to make a difference for those still in the system.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Get practical guidance for building organizational capacity and for implementing flexible and innovate programs for youth engagement.

Defines prepermanancy services for prospective adoptive and guardianship families and raises awareness about the need for more prepermanency services supports alongside postpermanency supports.

Learn the characteristics and results that describe the right people to engage youth and get guidance for recruiting, hiring, and retaining these employees.

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.