Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Email: capacityinfo@icfi.com 
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Showing 1 - 15 of 21 resources
Webinar

Learn about a framework for applying safety science to promote a culture of safety in child welfare agencies.

Publication Year 2017
PDF

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Publication Year 2019
PDF

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Publication Year 2019
PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

Publication Year 2019
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Publication Year 2019
PDF

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

Publication Year 2017
PDF

Reflect on past results to inform plans for future improvements.

Publication Year 2022
PDF

See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

Publication Year 2017
PDF

Learn how to support LGBTQIA2S+ children and young people at a child welfare agency.

Publication Year 2024
PDF

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Publication Year 2021
PDF

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

Publication Year 2016
Webinar

Discover how parent partner programs support family reunification by guiding and motivating parents into constructive interactions with the child welfare system and courts.

Publication Year 2016
PDF

Discusses new software and technologies used in child welfare.

Publication Year 2018
PDF

Understand available technologies and best practices for holding virtual meetings.

Publication Year 2020
PDF

Learn how child welfare agencies can transfer select operations online and out of a central worksite.

Publication Year 2020