Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

Desiree is an alumna of the foster care system. She lived with the same foster care family for 14 years. She entered foster care with three of her siblings, and wants to use her experiences growing up in foster care to make a difference for those still in the system.

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Get an overview of the issues related to the physical and emotional safety of child welfare workers.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Get the latest research on decision science and safety decision-making practices in child welfare to help improved safety outcomes.

Learn about a framework for applying safety science to promote a culture of safety in child welfare agencies.