Learn about quality contacts, why they are important, and how an agency can successfully implement them.

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Explore the various aspects of the importance of normalcy for children and youth in care.

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

Explore information and get guidance about sex trafficking and identification of sex trafficking victims.

Explore strategies to help child welfare organizations create equity in the workplace. 

Bruce and Brenda have been married for 33 years and have four daughters. From 2006 to 2009, they provided a kinship placement for their four grandchildren. In 2010, the couple adopted Bruce (now 18 years old), Tre’Nae (now 15 years old), Mason (now 13 years old), and Kiaunna (now 10 years old).

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

Learn how child welfare organizations can create equity in the workforce. 

Explore additional resources to learn how child welfare organizations can create equity in the workforce. 

Use this discussion guide with the "Reflecting on Racial Equity and the Child Welfare Workforce" video to facilitate team discussions about your agency’s current practice and opportunities to take action.

Explore resources related to Intentional Inclusion: Creating Equity in the Workplace video. 

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Learn about State Liaison Officers, who they are, their roles, responsibilities, and the Center for States resources available to them.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level.