The Power of Feedback: Being a Vocal Participant in the Process, Elevating the Voices of the Workforce, Children, Youth, Families, and Communities Presentation

Tells the story of the relationship, initially forged over a shared meal, between a youth and her CASA worker. The CASA worker’s advocacy for concrete supports to meet the youth’s needs helped grow the trust in their relationship.

Examine new software and technology innovations, which provide better, more integrated services and cut costs for states and jurisdictions.

Learn how to conduct a total cost of ownership analysis and see how various system development choices can influence included costs.

Learn about applications that can make information gathering more efficient, increase useful data, and help you better understand those you serve. 

Discusses new software and technologies used in child welfare.

Use this resource to prompt discussion and adopt a change management approach  during the development of child welfare information systems.

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Supports public child welfare agencies in conducting a 5-year total cost of ownership (TCO) analysis. 

Understand the steps of a total cost of ownership (TCO) analysis for child welfare information systems and learn about the tools available from the Capacity Building Center for States to support this process.