Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.

Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Learn to select, design, or adapt an intervention to address an identified problem.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Explore the Center’s Focused Continuous Quality Improvement (CQI) Services training curriculum and learn more about how it can be used to support a team’s CQI goals.

​​Examine how implementation science principles can be applied to decisions about staging and scaling up new programs and practices at a child welfare agency.​ 

Learn about the identified five dimensions of capacity, browse examples of each, and find out why each dimension is important to an organization.

Discover the key components of the Continuous Quality Improvement (CQI) Training Academy.

Learn how continuous quality improvement (CQI) processes can improve implementation fidelity and enhance program outcomes at a child welfare agency.