Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Introduces the fourth task of team building: developing a team communication plan and external communication strategy. This module helps teams clarify protocols for the flow and methods of communication and to define roles and responsibilities in the communication structure.

Examines why teams should understand the factors influencing readiness, use a structured approach to develop and conduct readiness assessments, and analyze results. This video helps teams understand what needs to be in place before assessing readiness and sets up teams for success as part of a change and implementation process at a child welfare agency.

Explores the fifth task of team building: guiding the change process by creating a detailed, comprehensive work plan based on the team charter that organizes the work through each step of the change and implementation process.

Explores how the factors of motivation, general capacity, and intervention-specific capacity influence agency readiness for change. This video provides examples of and considerations for conducting readiness assessments.

Understand the principles underlying service provisioning for the Collaborative, in addition to goals, audiences, objectives, and examples.

Learn about the identified five dimensions of capacity, browse examples of each, and find out why each dimension is important to an organization.

Explore ways that jurisdictions can integrate strategies to promote equity in continuous quality improvement (CQI) and evaluation efforts. 

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Presents how to conduct pilot testing for a new intervention.

Presents how teams can conduct usability testing, analyze results, and make adjustments to intervention implementation plans.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Discover the key components of the Continuous Quality Improvement (CQI) Training Academy.

Build a common understanding of Continuous Quality Improvement (CQI) best practices and learn how your CQI team can apply those practices as your agency works to strengthen families, deliver equitable services, and build more resilient communities.