Explores the tasks of identifying fidelity measures from other sources or developing new ones, developing the tools and protocols, and then using data to make improvements.

Explores the tasks of determining the “big picture” objectives and scope of evaluation efforts and assessing the agency’s capacity to conduct rigorous fidelity assessments, formative evaluations, or summative evaluations.

Learn about organizational capacity to assess readiness and how it impacts retention of people with lived expertise in child welfare agencies.
 

This handout is part of the series, “Perspectives on Normalcy: Videos and Discussion Questions.” It is designed to facilitate discussion about the issues raised in the video, “Community-Based Provider: Empowering Caregiver Decision-Making.” 

Review the protective capacities and protective factors frameworks used to assess, intervene, and serve families.

Identify data sources to explore how well your state’s quality assurance system is functioning.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore resources related to Intentional Inclusion: Creating Equity in the Workplace video. 

Identify data sources to explore service array and resource development.

Explore models and approaches for targeting safety outcomes.

Identify data sources to explore functioning of staff and provider training.

In this episode leaders from the District of Columbia child welfare agency and a community collaborative organization discuss their longstanding partnership. The commissioner for Kentucky's child welfare agency describes the agency’s strategic communication plan and considers the role of the agency as part of the larger child welfare system.

Identify data sources to explore how well your state’s statewide information system is functioning.

Use this brief to help your agency coordinate strategic and long-term planning, monitoring, and reporting processes—such as the Child and Family Services Plan (CFSP) and Child and Family Services Review (CFSR)—with agency continuous quality improvement (CQI).