This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Get tips, guidance, and information about the CQI system assessment and implementation process, and learn how the Center helps agencies build capacity.

Explore the various aspects of the importance of normalcy for children and youth in care.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

Explore information and get guidance about sex trafficking and identification of sex trafficking victims.

This workbook and this video series are part of a collection of resources designed to help child welfare agency leaders, managers, and teams select, adapt, or design an intervention to address an identified problem. Use this workbook to further your understanding of concepts and prepare to move learning into action with your team.

Gather your staff to watch the “Deciding What to Implement to Achieve Successful Change” webinar to learn about how a structured approach to selecting an effective intervention can help your agency evaluate solutions to identified problems or needs and achieve goals for change. Then, use this guide to facilitate discussions and lead your team to move learning into action.

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Find out how simulation training is used in child welfare and learn the five key steps for developing and implementing a simulation programs.

Explore additional resources to learn how child welfare organizations can create equity in the workforce. 

Use this resource to prompt discussion and adopt a change management approach  during the development of child welfare information systems.

Explore this tip sheet to learn about child welfare agency and court responsibilities related to APPLA provisions and strategies to achieve permanency.

Hear about the challenges and experiences of an adoptive family and how they created belonging, healthy development, and normal experiences.