Learn about quality contacts, why they are important, and how an agency can successfully implement them.

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Explore the Capacity Building Center for States’ most up-to-date diversity, racial equity, and inclusion terms and definitions. 

Explore additional resources aimed at the needs of expecting and parenting teens in child welfare.

Explore additional resources to learn about the challenges of engaging difficult-to-reach populations of youth and young adults.

The manual combines research and guidance on best practices in family empowerment with the evolving field of implementation science. The manual also reinforces and expands on concepts introduced in the Center for States’ Family Empowerment and Leadership Academy (FELA).

Get tips, guidance, and information about the CQI system assessment and implementation process, and learn how the Center helps agencies build capacity.

Explore concepts, terms, and foundational information about psychological safety on child welfare teams.

Explore and discuss state performance on CFSR statewide data indicators.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

Explore information and get guidance about sex trafficking and identification of sex trafficking victims.

Learn to use the CFSR Round 4 SPSS syntax to calculate observed performance for a state on all or selected statewide data indicators.

This workbook and this video series are part of a collection of resources designed to help child welfare agency leaders, managers, and teams select, adapt, or design an intervention to address an identified problem. Use this workbook to further your understanding of concepts and prepare to move learning into action with your team.

Gather your staff to watch the “Deciding What to Implement to Achieve Successful Change” webinar to learn about how a structured approach to selecting an effective intervention can help your agency evaluate solutions to identified problems or needs and achieve goals for change. Then, use this guide to facilitate discussions and lead your team to move learning into action.