See how staff can boost their knowledge and skills for engaging families, community providers, and others.

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Explore tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. 

Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

Learn about applications that can make information gathering more efficient, increase useful data, and help you better understand those you serve. 

Explore how having access to the right information at the right time can improve assessment and decision-making at the child/family level, and how aggregate data can be used to support system improvements. 

Desiree is an alumna of the foster care system. She lived with the same foster care family for 14 years. She entered foster care with three of her siblings, and wants to use her experiences growing up in foster care to make a difference for those still in the system.

Learn about adolescent brain development, trauma-responsive care, and the importance of normalcy.

Get the latest research on decision science and safety decision-making practices in child welfare to help improved safety outcomes.

Explains the importance of sustained involvement of young people currently and formerly in foster care in meaningful organizational activity. 

Defines prepermanancy services for prospective adoptive and guardianship families and raises awareness about the need for more prepermanency services supports alongside postpermanency supports.

Learn how to build capacity in each of four component areas to promote a culture and climate that encourages youth engagement at all levels of an organization.

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.