Methods and Strategies to Engage People With Lived Experience

Learn how incorporating voices of lived experience can help improve child welfare services.  

Publication year: 2022
Capacity Building Center for States

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In this video, presenters discuss the idea that by seeking the contributions of people with lived experience, child welfare professionals can improve their programs and services, especially for groups that have historically been marginalized and who disproportionately experience social and economic barriers. Advantages for agencies include developing a deeper understanding of the conditions affecting certain populations, the solutions that are most appropriate for those impacted by the issue, and the potential consequences of current and past actions taken by the existing system on the people it aims to serve.  

Use this video with the CWVE 2022 Learning Experience Discussion Guide, which provides a description of the topic, reflection questions for individual learning, and conversation starters and team activities for child welfare staff and collaborative partners to explore together.   

Are you looking for additional resources? Check out the Methods and Strategies to Engage People With Lived Experience Resource List.


  • Andy Arias, Lived Experience Expert Consultant 
  • Dee Balliett, True Colors United 
  • Kiersten Beigel, Office of Head Start 
  • Laura Erickson, Office of the Assistant Secretary for Planning and Evaluation (ASPE) 
  • Lupe Finckward, JBS International, Inc. 
  • Rebecca Jones Gaston, Oregon Department of Human Services 
  • Jim Gregory, Children’s Bureau 
  • Christina Love, Alaska Network on Domestic Violence & Sexual Assault 

Suggested Citation

Capacity Building Center for States. (2022). Methods and strategies to engage people with lived experience. Children’s Bureau, Administration for Children and Families, U.S. Department of Health and Human Services. 

This material may be freely reproduced and distributed. However, when doing so, please credit the Capacity Building Center for States. 

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