Good casework practice in child welfare relies on quality contacts between caseworkers and children, youth, parents, and resource parents. These purposeful, face-to-face interactions (also known as caseworker visits) are essential to engagement, assessment, and case planning.
This product suite is designed to support public child welfare agencies and contracted service providers in building capacity for conducting quality contacts. It promotes collective impact through a variety of publications and learning tools with definitions, program guidance, and supervisory and practice tips.