Use this resource to prompt discussion and adopt a change management approach  during the development of child welfare information systems.

Tells the story of a family from the perspectives of the father of five children; his mother, who takes on the parenting role for her five grandchildren; and their social worker.

Portrays one family's story from the perspectives of the child’s mother, the grandmother, and the resource parent.

Demonstrates the importance of collaboration and trusting relationships between a grandmother, a resource parent, and a social worker.

Describes the complex nature and special support needs of kinship care. 

Portrays a young woman's story of growing up in foster care, from 5 months through 7 years old, and the difficulties of transitioning back to her family. 

Shows strategies for child welfare staff to work with the court system to support family involvement. Joe, the Court Improvement Program lead, talks about his experience in the workgroup and the corresponding changes made in the court system to improve the support and services provided to families.

Explores the task of developing plans to stage and scale up an intervention for implementation on a larger scale in a sustainable way.

Describes practices that embed and sustain changes in organizational culture. Caseworkers Tyler, Angela, and Laurence and program manager Francie talk about all the changes in the past year that have shifted the culture to better support families.

Explores the tasks of routine monitoring and checking in with identified benchmarks or short-term outcomes.

Presents strategies to promote engagement and support of families and kin, and describes the importance of continuous feedback. Steven, the kinship navigator, shares how he joined the team, what he does in his role, and what the workgroup is doing to help the agency improve the support and services provided to families.

Uncovers staff attitudes and beliefs that stand in the way of becoming family focused. Francie, the agency's foster care program manager, has a conversation with two new caseworkers and discovers a disconnect between what the agency promotes through its vision and mission and what is actually happening in practice.

Use the activities in this tool to create a plan to replicate, adapt, or design an intervention to improve outcomes for children, young people, and families.