Introduces the fourth task of team building: developing a team communication plan and external communication strategy. This module helps teams clarify protocols for the flow and methods of communication and to define roles and responsibilities in the communication structure.

Presents the third task of team building: developing the team’s charter to set a foundation for teamwork by clarifying how the team will operate, divide responsibilities, and share in decision-making.

Examines the second task of team building: identifying team members to ensure diverse representation across all levels and positions within the organization. This module also provides information on how to define the team structure to clarify roles and responsibilities and encourage collaboration among team members.

Explores the first task of team building: identifying the team’s purpose by developing mission goals and objectives. This module helps the team write a mission statement as part of a change and implementation process at a child welfare agency.