Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 43 resources
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This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

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Learn about the range of practices comprising the continuum of youth engagement to youth empowerment.

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Discover how to examine and drill down into state data to build understanding of what’s happening in your child welfare system.

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Get guidance, tips, and strategies for assessing agency culture and climate. 

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Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

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Learn the importance of effective, ongoing collaboration between child welfare agencies and community-based partners.

Infographic

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

PDF

Explore considerations for equitable, inclusive, and data-driven problem exploration.

PDF

Identifies the final three steps in the problem exploration process and strategies that can help with analyzing data, root causes and contributing factors of problems, and common mistakes to avoid in problem exploration.

Video

Explores the second task of creating a data plan to investigate the problem further. Creating a well-thought-out data plan helps the team plan for exploring the identified problem and move toward identifying a possible root cause or causes.

Video

Presents the third task of collecting and analyzing data identified in the data plan to help answer research questions. Examining data helps teams tell a more complete story and understand the scope and impact the problem is having on the community.

PDF

This brief addresses both "identifying a problem" and "gathering data and exploring the problem indepth" in the first phase of the Change and Implementation Process.

Video

Introduces the fourth task of identifying possible contributing factors and root causes using different methods. A root cause analysis is a structured approach to understand why a problem occurs using data. Understanding why a problem or unmet need exists helps teams better identify the potential solutions to it.

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Explores the fifth task of exploring possible root causes and using data to validate them. Taking time to revisit data, helps teams align on true root cause(s) before moving towards possible solutions.

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Presents the sixth and final task, isolating the root cause or causes to address. By isolating, or selecting, the root cause or causes to address as part of a change initiative, teams are able to consider feasible solutions to address the problem.