Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Presents the third task of team building: developing the team’s charter to set a foundation for teamwork by clarifying how the team will operate, divide responsibilities, and share in decision-making.

Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Understand the principles underlying service provisioning for the Collaborative, in addition to goals, audiences, objectives, and examples.

Learn about the identified five dimensions of capacity, browse examples of each, and find out why each dimension is important to an organization.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Presents how to conduct pilot testing for a new intervention.

Presents how teams can conduct usability testing, analyze results, and make adjustments to intervention implementation plans.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Discover the key components of the Continuous Quality Improvement (CQI) Training Academy.

Build a common understanding of Continuous Quality Improvement (CQI) best practices and learn how your CQI team can apply those practices as your agency works to strengthen families, deliver equitable services, and build more resilient communities.

Explores the planning task of creating a usability testing plan to try critical intervention components and implementation procedures to see how they work.

​Learn from people with lived experience about the impact of kinship care on children in the child welfare system.