Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

Explore our resources below and filter them as you need.

Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

Connect With Us

Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

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PDF

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

PDF

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Video

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.