Learn how to create a culturally inclusive environment by developing a welcoming, culturally sensitive, supportive, and affirming agency for all people.
Capacity Building Center for States
ADA Compliant Video
This video illustrates two versions of one couple's experience with an agency: The first version shows an agency that does not demonstrate a culturally-inclusive environment, while the second version shows an agency that does.
Capacity Building Center for States (2017). Creating LGBTQ Affirming Agencies. Children’s Bureau, Administration for Children and Families, U.S. Department of Health and Human Services.
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