Get guidance, tips, and strategies for assessing agency culture and climate. 

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Explore tools, resources, and strategies to build a continuum of behavioral health care for children and youth involved with child welfare. 

Listen to a youth support partner tell her story of living in kinship care with her grandmother and being reunified with her mother. She discusses the difficulties during her time in care and the system support that might have helped to promote a better relationship with her mother. As a mentor, she helps youth heal from trauma and use their voice in positive ways.

Describes strategies to change staff attitudes, engage families in developing their case plans, and keep children in foster care connected with their families and community. Rosa, the parent partner, shares how she joined the team, what she does in her role, and how the workgroup is helping the agency improve the support and services provided to families.

Shows strategies for child welfare staff to work with the court system to support family involvement. Joe, the Court Improvement Program lead, talks about his experience in the workgroup and the corresponding changes made in the court system to improve the support and services provided to families.

Describes practices that embed and sustain changes in organizational culture. Caseworkers Tyler, Angela, and Laurence and program manager Francie talk about all the changes in the past year that have shifted the culture to better support families.

This webinar provides an overview of the Family First Prevention Services Act provisions and strategies related to reducing reliance on congregate care.