Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

Explore our resources below and filter them as you need.

Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

Connect With Us

Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 13 of 13 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

PDF

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

PDF

Find the eligibility requirements of the Children’s Justice Act grant and the roles and responsibilities of grantees.

PDF

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Podcast

Use this series and infographic to explore working collaboratively to build a comprehensive system that meets the needs of families in their communities.

PDF

Helps child welfare agencies respond to the need to alter practice and communication routines when “normal” child welfare services have been disrupted and better prepare agencies for future disruptions

Video

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

PDF

Learn about State Liaison Officers are, who they are, their roles, responsibilities, and resources.

Podcast

Use part 2 of the series and infographic to learn about collaborating to build a fully supportive system that meets the needs of families in their communities.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

PDF

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.