Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

Explore our resources below and filter them as you need.

Library and Information Services

A man siting on a sofa with a girl on his lap reading.

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

Connect With Us

Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 7 of 7 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Podcast

Use this series and infographic to explore working collaboratively to build a comprehensive system that meets the needs of families in their communities.

Video

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

Podcast

Use part 2 of the series and infographic to learn about collaborating to build a fully supportive system that meets the needs of families in their communities.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

PDF

Offers a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.