This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Meet the series cohosts as they talk about sharing lived expertise and power with child welfare agency leaders and staff.

Hear about the experiences of sharing power between a child welfare agency leader in Nevada and a young adult with lived expertise.

Hear how sharing power begins with building trusting relationships.

Hear a father and an agency administrator talk about what needs to be in place to make family engagement easier.

Get practical information about supporting coordinated strategic and long-term planning.

Watch this recorded webinar to learn how other jurisdictions encourage kinship care placements and then discuss kinship support with your team.

See how staff can boost their knowledge and skills for engaging families, community providers, and others.

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.

Review the protective capacities and protective factors frameworks used to assess, intervene, and serve families.