Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 22 resources
PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

PDF

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

PDF

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

PDF

See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

Podcast

Explore part 7 of the series and infographic to learn about collaborating to build a fully supportive system to meets the needs of families in their communities.

Podcast

Explore part 6 of the series and infographic to learn about collaborating to build a fully supportive system to meets the needs of families in their communities.

Webinar

Learn about the values of cultural competence, cultural humility, and cultural safety, and how to implement them at a child welfare agency.  

Podcast

Explore part 5 of the series and infographic to learn about collaborating to build a fully supportive system to meets the needs of families in their communities.

PDF

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Podcast

Use this series and infographic to explore working collaboratively to build a comprehensive system that meets the needs of families in their communities.

PDF

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.