Learn about the practice and systemic changes Hawaii, Indiana, and Westchester County, NY, made in partnership with their youth and young adult partners.

Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Presents the second task, identifying a long-term outcome, and provides examples of how to apply strategies. Identifying a long-term outcome that is specific, achievable, and understandable helps teams establish a goal that is focused, feasible, and clear.

Examines the third task, developing the pathway or pathways of change to reach the long-term outcome, and provides examples of how to apply strategies. Casual links connect the root cause(s) of the problem to the long-term outcome, and “tell the story of how success will be recognized” at each level in the pathway.

Learn to select, design, or adapt an intervention to address an identified problem.

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Explores the first task of how to gather information on the problem statement, root cause(s), and target population and provides examples of how to apply strategies.

Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Learn about the identified five dimensions of capacity, browse examples of each, and find out why each dimension is important to an organization.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Get guidance for completing the CQI self-assessment instrument, see suggested sources for local assessment data, and learn to rate assessment results.

Discover the key components of the Continuous Quality Improvement (CQI) Training Academy.

Build a common understanding of Continuous Quality Improvement (CQI) best practices and learn how your CQI team can apply those practices as your agency works to strengthen families, deliver equitable services, and build more resilient communities.