Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

Explore our resources below and filter them as you need.

Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

Connect With Us

Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 13 of 13 resources
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This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

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Get guidance, tips, and strategies for assessing agency culture and climate. 

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Learn the importance of effective, ongoing collaboration between child welfare agencies and community-based partners.

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This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

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See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

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Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

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Find information about using collaborative practices and models across human service systems to better serve families dealing with co-occurring issues.

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Learn about quality contacts, why they are important, and how an agency can successfully implement them.

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This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

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Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

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Explore the types of simulation training available, the benefits, costs, and other considerations, when setting up a simulation training program.

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This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.

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Adapt  policies and practices to meet the growing needs of LGBTQ children, youth, and families.