This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Learn the definition and find information about normalcy and the reasonable and prudent parent standard in the PL 113-183.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Get informed about creating normalcy for LGBTQ children and youth in foster care and browse relevant examples.

Find information about using collaborative practices and models across human service systems to better serve families dealing with co-occurring issues.

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

Explore the various aspects of the importance of normalcy for children and youth in care.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Learn how to create an agency organizational culture that is inclusive and knowledgeable about the unique needs of LGBTQ children, youth, and families.

This handout is part of the series, “Perspectives on Normalcy: Videos and Discussion Questions.” It is designed to facilitate discussion about the issues raised in the video, “Kinship Adoption: You Get a Call, ‘Do You Want These Kids?’”

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.