This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Get guidance, tips, and strategies for assessing agency culture and climate. 

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Listen to a judge and a child welfare agency leader discuss the challenges, achievements, and strategies of the Tompkins County Family Treatment Court. This longstanding collaboration between the child welfare, substance use treatment, and judicial systems has been steadily growing its Family Treatment Court Team and improving outcomes for families since 2001.

See how coordination can improve identification, reporting, and services for youth who are victims or at risk of becoming victims of sex trafficking.

Shares Stephen’s story about being a community-based provider and policymaker in Florida, the need for laws that empower caregiver decision-making, creating Florida’s reasonable and prudent parent standard (RPPS), and the effect RPPS and normalcy laws can have on foster care.

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Listen to child welfare agency leaders in the District of Columbia talk about how they work with partners to use their different data lenses to understand the needs of families and to structure a set of services to best meet the full spectrum of needs. In Kentucky, child welfare agency leaders describe the process of finding the story behind the numbers to transform their system.

In this introduction to the podcast series How We Partner With the Community to Improve Service Options, agency leaders talk about the changing culture of their organizations. Leaders from Kentucky discuss their Child Welfare Transformation initiative, three transformational goals, and culture of safety.

Explore the efforts agencies, community collaborative organizations, and others are making to bring families, youth, and communities to the table as they strive to improve the child welfare system in this podcast. 

Explore this tip sheet to learn about child welfare agency and court responsibilities related to APPLA provisions and strategies to achieve permanency.

Find out where evidence-based programs and services are being implemented to prevent children from entering foster care.

Examine the Promoting Safe and Stable Families Program's purpose, objectives, history, funding, and requirements. 

This “Service Array Data Inventory Sample Worksheet” (Worksheet) is a companion tool to A Data-Driven Approach to Service Array Guide developed by the Capacity Building Center for States. To use the Worksheet, you can print it out and fill in the blank squares, or use the questions as a guide.