Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Listen to a youth support partner tell her story of living in kinship care with her grandmother and being reunified with her mother. She discusses the difficulties during her time in care and the system support that might have helped to promote a better relationship with her mother. As a mentor, she helps youth heal from trauma and use their voice in positive ways.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Recorded webinar of youth with lived expertise and child and family serving agency leaders discussing strategies to support meaningful youth engagement and integrating family and youth voices at individual, practice, and system levels.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.